Terms & Conditions

Terms & Conditions

We at Kaveri endeavor to provide you a seamless website user experience and deliver products and service of the highest quality standards.


Terms of Use Agreement

www.bykaveri.com is owned and operated by Coastal Designer. The following explain the terms by which you may use the website, and by accessing and using the services provided by the website, you agree to and are bound by the terms outlined below whether or not you are a registered user of the site.

Copyright

All content included on this site including designs, images, text, graphics, logos, audio clips and software, is the sole property of www.bykaveri.com and may not be used for any unauthorized, commercial, or illegal purposes.

Shipping

Free shipping on all orders


Returns & Exchanges

We at Kaveri assure you that the highest quality product is showcased on our website. However, if you are not happy with the product, we will exchange it for you or provide store credit if it meets the following conditions:

    • An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email.
    • The product has a genuine quality/manufacturing defect.
    • The returned product is unused, unworn and the original tags are attached and intact.
Please contact Customer Care within 7 days of receiving the product via email at hello@bykaveri.com or call +91 6381864035 from Monday to Saturday, between 11:00 AM to 6:00 PM (IST) for returns and exchanges.


Pricing

All prices on the website are reflected in Indian Rupees. Prices, products and services may change at the sole discretion of Kaveri.


Registration on Kaveri Website

By subscribing, customers agree to receive communication from the Kaveri brand via email and Whatsapp to facilitate the services provided by us. We may communicate promotional offers and updates periodically and as and when required.

All information collected by Coastal Designer via our eCommerce platform are used for the continuous improvement in services rendered to our customers.

Information collected by us can and shall be used as per our discretion and we take it that your continued usage of our website reflects your agreement to our terms and conditions.

Processing Payments

We use the information provided by customers when placing an order to service orders only. We do not share this information with outside parties.

Improving Customer Service

Information that you provide helps us respond to your customer service requests and support needs more efficiently.

Improving Our Site

We look forward to hearing from you with suggestions. Keep them coming as this will help us improve our products and services. Mail us at hello@bykaveri.com

Staying in Touch

Email ids and phone numbers provided by customers shall be used to send updates pertaining to their order, and may also be used to respond to their inquiries, questions, and other requests.
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